Contact us
A real person reads these. Tell us what happened and we will look into it.
Support tickets — the fastest route
If you have an account, the support ticket system is the quickest way to get an answer, because it arrives attached to your account and whoever picks it up can see what actually happened without asking you for half of it.
You will need to be signed in. If you cannot sign in, email us instead.
Our contact address has not been published here yet — please use a support ticket in the meantime.
When you write in, it saves a round trip if you include:
- Your username (never your password — we will never ask for it).
- What you were doing, and what happened instead.
- Roughly when it happened, and which device and browser you were on.
- For an offer or payout question: the offer or transaction, the network, and the amount.
What to expect
We answer tickets in the order they arrive. Payout queries and anything where an account is locked get looked at first. If your question is answered on the FAQ you will usually get a faster result there than waiting for us.
We will never email you asking for your password, your two-factor codes or your FaucetPay credentials. If you get a message like that, it is not from us — report it.
Advertising and partnerships
If you want to run campaigns on AdBuxPro, start on the advertisers page, which covers targeting, billing and reporting. For anything larger or more unusual than the self-serve options, send us a ticket and say what you have in mind.
More about AdBuxPro
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